Nov 2, 20093 min readA Crisis is a Terrible thing to Waste (Part 2) – Smoke SignalsWhen a business ends up in a crisis, it is usually because they fail to pay attention to the smoke signals. Most of the time the signals...
Oct 27, 20092 min readMeetings with Remarkable MenOver the last 24 hours I have had 2 encounters with remarkable men. Both related to my last blog entry regarding how to handle a crisis....
